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Support Plans | CheckMark

Flexible support options allow you to choose the best plan for your business. But no matter which plan you use, you can be sure you'll get prompt, courteous service from our experienced, highly-trained team.

Need to request support?

Pro+ Support

For one convenient fee you receive top-of-the-queue priority, reduced rates for data recovery services, and peace-of-mind. Previously known as Priority support, Pro+ Support offers phone, E-mail, and fax technical support for 12 months or up to 300 minutes, whichever comes first, for all CheckMark products. Plus, we'll provide online access to program fixes as they become available.

  • Up to 300 minutes of support within 12 months
  • Exclusive Pro+ Support toll-free phone number
  • Top-of-the-queue priority
  • Reduced data recovery rates
  • Online access to program fixes
  • Now includes exclusive Pro+ Support Live Chat

Pro Support

Some customers need only occasional help with their software. Previously known as Professional support, Pro Support gives you 12 months of phone, E-mail, and fax support for all CheckMark products up to 90 minutes, whichever comes first. Online access to program fixes, as they become available, is also included.

  • Up to 90 minutes within 12 months
  • Online access to program fixes