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My Account | Online Store Online Store | US Office800.444.9922 | Canada Office604.283.7084
Business Hours
8am - 5pm MT, Monday-Thursday
8am - 4pm MT Friday

Policies | CheckMark

Returns & Refunds

  • Return request must be made within 60 days of delivery.
  • All returns require a Return Authorization (RA) number to be processed. Please contact us to receive your RA number.
  • All returns must be received in new condition.
  • You cannot purchase something by accident!
  • No refunds on shipping charges.
  • Buyer is responsible for return shipping charges.

Privacy Notice

  • All personal information and credit card information is received and processed through a secure encryption service to protect you.
  • uses 'cookies' in our customer’s shopping experience. The cookie itself does not contain personal information although it will enable us to relate your use of this site to information that you have specifically and knowingly provided.
  • Information about our customers is an important part of our business, and we are NOT in the business of selling it to others.
  • We work in conjunction with other companies and individuals to perform functions on our behalf. Examples include fulfilling orders, delivering orders, processing credit card payments, and providing customer service. They have access to address information needed to perform their functions, but may not use it for other purposes.
  • We release account and other personal information when we believe release is appropriate to comply with the law; and other agreements; or protect the rights, property, or safety of, our users, or others.
  • We reveal only the last four digits of your credit card numbers when confirming an order. We transmit the entire credit card number to the appropriate credit card company during order processing.
  • It is important for you to protect against unauthorized access to your password and to your computer. Be sure to sign off and close your browser window when finished using a shared computer.

Shipping & Returns

  • All physical products will have freight charges added. Freight charges are based on weight, class, accessorial fees, and delivery zip code.
  • In stock items will ship within 1-2 business days.
  • Tracking numbers will be available when products are shipped using a trackable service.
  • ***INSPECT ALL SHIPMENTS UPON DELIVERY*** If damage is discovered please refuse shipment and call CheckMark. Do not sign for delivery if you are in question. If unsure please call CheckMark.