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Flexible support options allow you to choose the best plan for your business. But no matter which plan you use, you can be sure you'll get prompt, courteous service from our experienced, highly-trained team.
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Priority Support
For one convenient fee you receive top-of-the-queue priority, reduced rates for data recovery services, and peace-of-mind. With our Priority support plan you get phone, E-mail, and fax technical support for 12 months or up to 300 minutes, whichever comes first, for all CheckMark products. Plus, we'll provide online access to program fixes as they become available.
- Up to 300 minutes of support within 12 months
- Exclusive Priority Support toll-free phone number
- Top-of-the-queue priority
- Reduced data recovery rates
- Online access to program fixes
- Only $399
Essential Support
Some customers need only occasional help with their software. Essential support gives you 12 months of phone, E-mail, and fax support for all CheckMark products up to 90 minutes, whichever comes first. Online access to program fixes, as they become available, is also included.
- Up to 90 minutes within 12 months
- Online access to program fixes
- Only $139
Pay-As-You-Go Support
Technical support is also available on an "as needed" basis. You can purchase technical support for any of our software products for $3 per minute with a minimum 10-minute charge of $30. During your call you have the option to apply the charges for that call toward an Essential or Priority support upgrade.
- Option to upgrade to Essential or Priority support during call
- $3 per minute, 10-minute minimum
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