 Flexible support options allow you to choose the best plan for your business. No matter which plan you use, you can be sure you'll get prompt, courteous service from our experienced, highly trained team.
Priority Support
For one convenient fee you receive top-of-the-queue priority, reduced rates for data recovery services, and peace-of-mind. With our Priority support plan you get phone, E-mail, and fax technical support for 12 months or up to 300 minutes, whichever comes first, for all CheckMark products. Plus, we'll provide online access to program fixes as they become available.
- Up to 300 minutes of support within 12 months
- Exclusive Priority Support toll-free phone number
- Top-of-the-queue priority
- Reduced data recovery rates
- Online access to program fixes
- Only $399
Note: CheckMark Software, Inc. provides support for the current year's version and the prior year's version of CheckMark Payroll. If your support question involves tax calculations, however, we can only provide support if you are using the current year's version.
CheckMark Software, Inc. provides support for MultiLedger versions 6.0.x through 7.0.x only.
| Sign Up For Priority Support* |
$399.00  |
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Essential Support
Some customers need only occasional help with their software. Essential support gives you 12 months of phone, E-mail, and fax support for all CheckMark products for up to 12 months or 90 minutes, whichever comes first. Online access to program fixes, as they become available, is also included.
- Up to 90 minutes within 12 months
- Online access to program fixes
- Only $139
Note: CheckMark Software, Inc. provides support for the current year's version and the prior year's version of CheckMark Payroll. If your support question involves tax calculations, however, we can only provide support if you are using the current year's version.
CheckMark Software, Inc. provides support for MultiLedger versions 6.0.x through 7.0.x only.
| Sign Up For Essential Support* |
$139.00  |
*Please note: It may take up to an hour for your support purchase to be updated in your customer log in. Once your support contract appears in your customer log in, you will be able to submit a support question. If you need your information updated within an hour, please complete your support plan purchase above. Then call 1-800-444-9922 and let the sales representative know you have completed your support purchase online. They will update your account accordingly.
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